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Please fill in the online enquiry form or call us on 01274 780088 to discuss your cover requirements.

A worldwide leader...

  • Protection against RAIN
  • Protection against FROST
  • Protection against SUN
  • Protection against CONDENSATION
  • No scratches

Privacy Policy

At Pro-Tec Covers Ltd we strive to protect your privacy and rights. We have set forth this statement to explain the information we collect from you, how we use that information, and your legal rights regarding that information.

Who has access to my information?

The information you provide is controlled by Pro-Tec Covers Ltd of Pro-Tec Covers Ltd, 202 Leeds Road, Bradford, West Yorkshire, BD3 9PS ("Data Controller").

What information do we collect and how do we use it?

When you place an order, we need to know your email address, delivery and billing address, and telephone number which helps us contact you urgently if there is a problem with your order.

We may provide your telephone number to a courier should they need to contact you regarding your delivery.

If you choose to pay by credit or debit card, you will be asked to provide your card details on a secure form using 128-bit encryption. These are sent highly encrypted and held securely by Protx, our payment solution provider. We do not get to see your card details, and we do not store any card details on our web servers.

When you choose to contact us through a web form, we need your name, email address, and telephone number. This information is used to contact you if we need to respond to your question.

We use a cookie to store your basket contents and log your into your account during your visit.

We may from time to time analyse your personal information and profile to enable us to review, develop and improve our products and services which we offer and to enable us to provide you with relevant information through our marketing programme. If you do not wish to receive information regarding new products and services, company news, or changes to this website, you may opt-out by setting your preferences under your account.

We may use your personal information in the prevention and detection of fraud.

We may use your information to administer any prize draws or competitions you may enter.

How do we protect your information?

When you place an order with us, we take all reasonable steps to ensure your personal information is stored safely on our servers. Only employees of Pro-Tec Covers Ltd (the Data Controller) who handle the technical management of our website can access your information. Only the Data Controller will process your information for completion of your order. In accordance with UK Data Protection legislation we follow strict security procedures in the storage and disclosure of information you provide to prevent unauthorised access. Our procedures mean we may occasionally request proof of identity before disclosing information to you. We cannot however guarantee the security of any data you disclose to us online.

Do we disclose your information to third parties?

We do not sell, trade or rent your personal information to third parties. If we choose to do so in the future, you will be notified by email of our intentions, and have the right to be removed prior to the disclosure.

We employ other companies and individuals to perform functions on our behalf. These may include packaging companies to fulfil orders, couriers to make deliveries, Royal Mail to send post, and marketing companies to inform you of our new products and services. These companies will have access to your personal information, but may not use it for any other purpose and are required to process the data in accordance with UK Data Protection legislation.

Your consent and rights

By using our website you consent to the collection and use of this information by Pro-Tec Covers Ltd. Changes to this privacy policy will be posted to this page so that you are kept informed of the information we collect, how we use it, and under what circumstances we disclose it.

Please note the information you provide will not be transferred out of the UK.

Under UK Data Protection legislation you have a right to see the personal information that we keep about you, upon receipt of written request (by post or email) to the address below.

Your comments

We welcome comments on our privacy policy. Please email your questions and comments to info@caravancovers.org.uk or call us on 01274 780088. Alternatively you can write to us at the following address

Pro-Tec Covers Ltd
202 Leeds Road
Bradford
West Yorkshire
BD3 9PS

Terms and Conditions and copyright notice

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern [business name]’s relationship with you in relation to this website.

 

The term ‘[business name]’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is [address]. Our company registration number is [company registration number and place of registration]. The term ‘you’ refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

 

·        The content of the pages of this website is for your general information and use only. It is subject to change without notice.

 

·        Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

·        Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

 

·        This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

 

·        All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

 

·        Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

 

·        From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

 

·        You may not create a link to this website from another website or document without [Protecs]’s prior written consent.

  •      Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.