Frequently Asked Questions

Why should I buy a cover from Pro-Tec Covers?
Pro-Tec Covers have been trading in this market for 15 years and during this time, we have used our existing skills and innovative thinking to be able to offer a market-leader in protective covers. Our fabric has been sources specifically for the requirements of a long-lasting, quality product. We have been able to develop our ideas and techniques to produce covers that meet all the needs of the customer.
Our fabric is waterproof, breathable, UV stabilised and has a soft inner lining. Unlike many other covers available, these qualities ensure a Pro-Tec cover won't let water through, trap moisture under the cover, disintegrate in the sun or damage windows or paintwork. 
Pro-Tec Covers is a family run business who prides itself on the quality of its product, but also its service and we will strive as much as possible to go the extra mile for our customers. We are also extremely proud that unlike most other cover companies all elements of our covers are not only sourced in, but manufactured within the UK.

Will it scratch my van?
As long as the van is clean when the cover is fitted, the soft inner lining will ensure no scratches or damage are caused to any area of your van.

Do I need to cover/protect my windows before fitting the cover?
No, as with the risk of scratching to the van, the soft inner lining means no further covering of windows is required. In fact, we are still the only company to demonstrate this by placing some of our fabric onto a polishing buffer drill and working it against a perspex window. Nb. we have heard from customers who have been advised to cover their windows with cling film as a precautionary measure. Windows should never be covered with cling film under and circumstances. There is a chemical within the cling film that reacts with the perspex and can cause bubbling and severe damage to the window.

Will the cover cause condensation?
Unlike many lesser quality products, the fabric used in Pro-Tec's covers has a patented breathable middle layer. Tests have shown that this is more breathable than other fabrics available. Due to this, any moisture trapped under the cover, or natural moisture within the air is able to breathe out through the fabric and won't be trapped, removing the risk of condensation, mould or mildew.

Do I have to wait until the van is dry or a dry day to fit the cover?
No, due to the patented breathability of Pro-Tec's fabric, any moisture left on the van prior to fitting a cover will breathe out naturally.

Is the cover 100% waterproof?
Pro-Tec's fabric is waterproof up to 1metre of water, meaning 1m depth of water can sit on top of the fabric before any moisture will infiltrate. This provides an extremely strong protection from water ingress, but still allows the cover to have its breathability; giving you the peace of mind that your caravan is not going to sweat under the cover. 
It is impossible for a cover to be both 100% waterproof and breathable. The only fabrics that are 100% waterproof are such things as plastics and PVC vinyls, and you can guarantee that if you hold these to your mouth, you are not going to get a single breath through. Beware companies with this claim.

Can I use the cover abroad or in high sunshine areas?
As Pro-Tec's fabric is UV stabilised, it is designed for use throughout the year, but is also suitable for use in sunnier climates. We have covers being used regularly in France and Spain and as far afield as Australia.

I have seen on forums that covers have caused a "tiger print" effect on paintwork, will this happen to me?
Firstly, be assured that this is not actual damage to the paintwork caused by a cover. It is in fact a result of having dull paintwork. When a cover comes into contact will dull paintwork, the natural movement will polish these areas, restoring them to their former glory. As it does not do this all over the vehicle, the "tiger-print" is seen. To prevent this from happening to you, ensure that your vehicle is completely clean and polished (we recommend a non-wax polish). In doing this, all road film, wax polish build-up, damage from UV rays and air pollutants will be removed. The cover will then continue to keep your vehicle in this pristeen condition. If you weren't aware you had dull paintwork and this does happen to you, don't despair, by following the instructions above your paintwork will be restored once again and will not occur with further use of the cover.

Is there zipped door access?
No zips are used on any part of any Pro-Tec cover, this is because they pose a real risk of scratching paintwork it may come into contact with. At Pro-Tec Covers, we use heavy duty velcro so that any scratching risk is removed.

Does the cover allow for external items on my van e.g. aerials, flues etc?
Yes they do, all of our covers are fitted with additional allowances for any external items that may be fitted to your vehicle, be they factory standard or fitted post purchase; from simple aerials to bike boxes.

Can I wash my cover?
We do not recommend machine washing any of our covers. Although we recommend cleaning your cover at least once a year to ensure the pores of the fabric do not become blocked with dirt, thus affecting the breathability, we advise against using normal detergents, as these can corrode the fabric. To clean your cover we advocate using a hose and a soft brush, or a power wash on low/medium spray. 

How long will my cover last?
Although Pro-Tec covers are guaranteed for 3 years, our covers generally range from 5-10 years lifespan. We have heard from customers who have had covers for up to 13 years.

How long can I leave my cover on for?
Pro-Tec's covers are designed to be an all-year round cover. With its UV stability, you are able to keep the cover on throughout the summer, as well as winter should you wish to. We recently heard from a customer at a show who had told us due to ill health he had left his cover on constantly for 3 years and upon returning to his caravan, found it to be in the same pristine state as when he had stored it originally.

Will I have to provide measurements?
During our many years of manufacturing, we have been lucky to develop an extensive range of patterns, ensuring that in the most part you do not have to provide any measurements. In the rare instance that we do not hold a pattern, if possible we will source one to measure locally or offer a free measuring service at our premises. If this is not possible, our staff will confirm this and you will be asked to complete a simple dimension sheet, but do not fear our technical staff are on hand should you need any advice.

Do poles come with every full cover?
We provide free fitting poles with all caravan covers (basic, easy-fit and duo styles, east-fit motorhome covers and horse trailer covers. We do not provide poles with the basic motorhome covers. This method can be used for fitting this style, but we recommend either fitting as per our video or purchasing extending decorating poles that extend to 2metres +. These are more capable of dealing with the extra height required for fitting and the extra weight of most motorhome covers.

How much will the cover weigh?
When our cover are shipped (including all extras provided), the general weights are as follows
  • Caravan - 8kg
  • Motorhome - 10-12kg
  • Horse Trailer - 8kg
  • Folding Camper - 6kg
  • Towing Covers/Skirts - 1-2kg

Is it legal to tour with a towing cover/skirt on?
Although we have spoken with the police and they have said there is no specific legal implications, we have heard from customers who have been stopped and warned of the issues of covering running lights. To counteract this problem, Pro-Tec has come up with the innovation to enable you to make your running lights visible whilst ensuring the integrity of the cover. We provide this with all covers free of charge.

I have damaged my cover, what do I do?
In the unfortunate instance of damage occurring to your cover, please do not hesitate to contact our team. In most cases of minor damages or wear, these are simply solved using the spare fabric we provide at the time of receiving your cover. This can be used to patch.reinforce any area of concern either by stitching or the much easier option of Evo-Stick Contact Adhesive to glue it into place. 
Should the damage be more significant, please send us a picture of the damage so we can consult our Technical Team and see if we are able to offer any help with repairs. Please note that any covers sent back to us for any reason, must be in a clean state - free from dirt, bird mess, etc. All covers are handled manually by our staff, from the inspection to sewing and due to Health & Safety we are not willing to place our staff at risk from dirt and germs on a cover.

Hopefully we have been able to cover the questions most frequently asked by our customers, if however, you wish to suggest anything to feature on this page that you think may be of use to other customers, or just wish to ask us a question, please do not hesitate to contact us.

Protective covers for anything and everything

Enquire about Protective Covers

Please fill in the online enquiry form or call us on 01274 780088 to discuss your cover requirements.

A worldwide leader...

  • Protection against RAIN
  • Protection against FROST
  • Protection against SUN
  • Protection against CONDENSATION
  • No scratches